Virtual Visits

Instructions For:

Pediatric Patients and Adult Speech Therapy

• Download Physiapp: available for free on IOS, Apple , Android, and web.
• Contact our clinics to schedule your at home virtual visit
• Confirm your updated email address and phone number
• Schedule your appointment: day and time with our staff member
• New patients register on our patient portal: https://moreaupt.raintreeinc.com/dat/PatientDashboard/0
  • Following your online registration: one of our staff members will contact you
• An invitation will be sent by email with your access code and link
• At your scheduled appointment time please be available through your platform of choice (smart phone or computer: that has video)
• Confirm that your microphone and camera are working
• Please be prepared to perform your daily exercises and activities
  • Comfortable clothing, adequate space, free of roaming pets, small children
• Your therapist will initiate your visit at the scheduled time.

We’ve had some questions about what it looks like to log in for your first session, so please follow these instructions.

For use with a laptop or desktop computer with webcam:

1. Click the link in your appointment email:

2. Check the box on “I agree to terms and service” :

3. Join a call with your therapist or wait in the virtual lobby for your therapist to be available!

For Iphone or Ipad users:

1. Click link in email and choose “open” option

2. Download the physitrack app on your device

3. Agree to Physitrack terms of service

4. Choose “done” in the top right corner

5. Choose the green phone to answer call

6. Enable microphone and camera

For Android users:

1. Click link in email

2. Download App

3. Open App

4. Agree to terms of service and choose “next steps” in top right screen

5. Choose “next step” in top right of screen

6. Choose “next step” in top right of screen

7. Choose green phone to answer call from therapist

8. Allow microphone and camera access