COVID-19 and Virtual Visits

Telehealth may be an option during COVID-19 Pandemic

The COVID-19 pandemic seems to have stopped much of the world. Once busy streets and
shops are empty, activities are cancelled and you may not even be going to work. One thing
that the virus has not stopped is pain and injury. Maybe you were seeing your therapist when stay at
home orders were issued. Maybe you've been having more pain and soreness in your back or
neck because of all the time you've spent in front of the computer working at home, or maybe
you hurt yourself over the weekend doing some yard work or exercising to relieve stress. How
do you get the care you need without putting yourself or others at risk during this time of social

Telehealth/Video Visits:

Technology like the internet, electronic medical records, online patient portals, smartphones and
webcams open up treatment and intervention options that may be new to both you and your
provider. Virtual platforms allow one-on-one interactions in real time. Patient portals allow
uploads and updates of home exercise programs and educational materials. You may not be
able to go to your PT, but your PT may be able to come virtually to you! Rules and regulations
vary from state to state, and insurer to insurer. They are also being rapidly updated and
changed to respond to the COVID-19 pandemic, so the best way to find out what is available to
you is to contact your therapist and ask! For your convenience you may request a virtual appointment from this page.  

Virtual Visit Tips

● You'll need a device with a screen, camera and microphone. This could be a
smartphone, tablet, or computer

● You may need a specific app - your therapist will tell you what you need and where to
find it

● Choose a private space where you feel comfortable to conduct your visit. Make sure you
have room to move, this is still a PT visit and movement is the whole point!

● Wear clothes that you can move in, and that your PT can see you move in. Very loose,
baggy clothing makes it hard for your PT to see and evaluate your movement

● Collect any equipment you may have beforehand, so your PT knows what you have to
work with. Examples might include resistance bands, foam rollers, yoga mats and
blocks, etc.

● Be ready to get creative and have fun! For many patients and therapists, televisits are a
new experience so expect to work together and try new things to find what works best
for you.